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Website Comment/Problem Reporting Form

  1. Report a Website Problem

    Please use the form to report technical issues or problems with the website.

  2. Utility Bill Payment & Citizen Self Service Portal

    If you are questions or trouble with Online Utility Bill Payment and the Citizen Self Service Portal, please contact Customer Service and Utility Payment (M-F, 9-5) by phone (541-450-6035) or by email (cstsrvc@grantspassoregon.gov).

  3. Problem Report: Select type of problem

    Check all that apply.

  4. Please describe the problem.

  5. If your problem is on a specific web page, copy and paste its address (URL).

  6. Contact Information

    If you would like to be contacted, enter your contact information. This is particularly helpful if we need to troubleshoot an issue.

  7. Please enter number where you are most easily reached during the day.

  8. Leave This Blank:

  9. This field is not part of the form submission.