Records Unit

11The Records Unit is located in the Grants Pass Police Station at 726 NE 7th Street. 

Staffing

The unit is staffed with seven full-time Records Specialists and a Supervisor. Staffing is supplemented when needed by additional on-call staff to reduce staffing costs and assure quality customer service.

Purpose

The unit’s mission is to collect, maintain, and retrieve police data in order to support other office operations, other government agencies, and the public. Our goal is to do this in a fiscally responsible and courteous manner.

Records procedures are governed by state regulations and are followed in accordance with department policy and Oregon Revised Statutes.

Duties

The primary duties of the Records Unit include processing non-emergent calls for service and records management. Other duties include calling out city services in emergent situations after business hours, processing  Police Records Requests, releasing impounded vehicles, documenting lost items, and accepting found property. The clerks are also able to take counter reports if officer contact is not needed for an incident.

Front Counter Hours of Operation

The front counter, in the Police Station at 726 NE 7th Street, is open for customer service during the following days and hours:

• Police Station Lobby - daily, 8 a.m. to 9 p.m.
• Sex Offender Registration - Tuesdays, Wednesdays and Thursdays 1:00 pm – 3: pm only 
• Vehicle for Hire, OLCC license applications, and Impound Vehicle Releases - Monday through Friday 9 a.m. to 5 p.m. only

Other Agencies’ Contact Information

Our Records Unit has a strong focus on customer service. As the primary point of contact for many of our citizens, we are often able to refer to the correct agency if a request is out of the scope of our services. Most often these referrals are to one of the following agencies: