Electronic Bill Notification

The City of Grants Pass utility customers have the option to receive notification of their bills electronically. You may elect to receive only emails containing your new bill; or you can receive them in addition to your paper statements.

Requesting Electronic Bill Notification

If you would like to participate in this service, please provide the following information:

  • Customer Name
  • Service Address
  • Mailing Address
  • Account Number
  • Preference for electronic bill only or electronic and paper bill
  • Email address to send notification

To either:
City of Grants Pass
Attn: Utility Billing
101 NW A Street
Grants Pass, OR 97526

Or email Customer Service & Utility Billing

Changes to your Email Address

It is your responsibility to make sure the City is notified of any changes to your email address.

It is not the City of Grants Pass' responsibility if email notification fails due to an expired or inactive email account. 


Electronic bill notification may be cancelled by The City of Grants Pass or the customer at any time.

Contact Us

  1. Customer Service

    Email Customer Service

    101 NW A Street
    Room 103
    Grants Pass, OR 97526

    Ph: 541-450-6035


    Monday - Friday
    9 a.m. - 5 p.m.

    Staff Directory