We are currently accepting applications for a 9-1-1 Dispatcher.
The City seeks a positive role model to be a 9-1-1 Dispatcher who is ethical, supportive to Council Goals, innovative, is receptive to ideas and opinions, and focuses on the betterment of the individual, organization, and community.
Successful applicants will have strong keyboarding skills, outstanding interpersonal and judgment skills and the ability to multi-task during intense situations and high volume workloads. Incumbents are responsible for answering emergency 9-1-1 and non-emergency telephone calls and directing appropriate and timely resources. Responsibilities include prioritizing calls, tracking unit status, and dispatching emergency personnel to crime scenes and calls for service.
After applications are reviewed, selected applicants will be invited to take the Criticall test between April 12th and May 7th. Selected applicants will then be scheduled for a 2 hour live observation in our Dispatch Center. Interviews are scheduled to take place the week of May 17th.
We invite and encourage all our prospective applicants to view this YouTube video https://www.youtube.com/watch?v=497uMOa8oq0 prior to submitting an application. This video gives a general overview of what a 9-1-1 Dispatcher can expect the day-to-day tasks to be. This is a representation of a communications center like the one at the Grants Pass Department of Public Safety.
Our Public Safety Department is a 24-7 operation and all candidates will be required to work nights, weekends, rotating shifts and holidays.