9-1-1 Dispatchers are skilled at multi-tasking, type 40 wpm, and speak clearly while working under pressure. Dispatchers put their heart into serving citizens during some of their most challenging times.
Successful applicants will have strong keyboarding skills, outstanding interpersonal and judgment skills and the ability to multi-task during intense situations and high volume workloads. Incumbents are responsible for answering emergency 9-1-1 and non-emergency telephone calls and directing appropriate and timely resources. Responsibilities include prioritizing calls, tracking unit status, and dispatching emergency personnel to crime scenes and calls for service.
Our Public Safety Department is a 24-7 operation, and all candidates will be required to work nights, weekends, rotating shifts and holidays.
We invite and encourage all our prospective applicants to view the YouTube video: https://www.youtube.com/watch?v=497uMOa8oq0 prior to submitting an application.